I called Alex this morning because we discovered a pool of water in my lawn right next to a lot of concrete work. I was worried that this would be a very, very expensive repair. Alex came out today and identified that the problem was caused by some problems from the original irrigation contractor and that the problem was hidden from me during the house purchase. Luckily now I know and I can try to fix it in a way that isn't going to break the bank. While Alex was here, he helped me review my whole irrigation system and pointed out all of the shortcuts that the previous homeowner's contractor took. For example, my system doesn't have pressure regulators on any of my drip irrigation, a flower bed zone in the back yard is actually run from the manifold at the front of the house, some of the valves aren't even connected to the timer, and one of the timers doesn't even have enough connections to allow it to run all of the zones. All along the way, Alex was very patient and explained everything well. He described to me how each of these things could be fixed but never pressured me to hire him to be the one to do it. From his description, I know what I feel like I can do myself and which things I want to bring him back to do. While he was here, he also programmed my irrigation timers (which I had shut off when I was doing some work over the winter) and showed me how to update them (and what to look for to know if I am watering too much or too little). When he told me what the final bill for the day was, it was MUCH, MUCH less than I was expecting. Alex was an amazing professional and I will definitely be working with him on future projects and also recommending him to any of my friends that need his help.